Careers

Front Office Coordinator

Dr. Steven Camp and the team at our plastic surgery practice in Fort Worth share a passion for creating a positive patient experience from the moment you first contact us. #HappyCamper is more than just a catchy hashtag—it represents our philosophy of honest, open, and collaborative relationships with the women and men who trust us with their aesthetic care.

Each month, we receive hundreds of new patient phone calls, emails, and web inquiries. Our Front Office Coordinator plays a critical role in ensuring every patient interaction is handled with professionalism, warmth, and efficiency.

You will develop a strong understanding of our skincare products, aesthetic treatments, and surgical offerings in order to confidently guide patients. Education and training will be provided during your onboarding period.

Perks & Benefits

• Paid Time Off
• Health Insurance
• 401(k) Matching
• Dental & Vision Insurance
• Staff Skincare and Aesthetic Treatment Benefits

Key Responsibilities

• Check patients in and out of appointments
• Obtain treatment consents and complete documentation
• Create invoices and collect payments
• Answer and manage all incoming phone calls
• Manage new patient inquiries via phone, email, and website
• Schedule patient appointments efficiently
• Manage patient rewards programs and coupons
• Educate patients on skincare products and contribute to skincare sales
• Enter new patient information into our EMR system

You will learn the full scope of services offered at our practice, including plastic surgery procedures performed by Dr. Camp and Dr. Nguyen, as well as our full range of nonsurgical aesthetic treatments so you can confidently guide and educate patients. Some of these treatments include:

• Sciton® Laser Treatments
• SkinPen®
• Hydrafacial™
• DiamondGlow® Facial
• Injectables
• Dermaplane
• Chemical Peels
• Medical-Grade Skincare
• Medical Weight Loss
• Hormone Replacement Therapy & Peptides

Required Qualifications

• Minimum 1–2 years of front desk, customer service, or patient-facing experience
• Comfortable handling high call volume and multitasking throughout the day
• Strong computer proficiency and ability to navigate multiple systems efficiently
• Excellent communication skills (phone, email, and in-person)
• Reliable, punctual, and consistent attendance

Skills & Qualifications

• Strong math and financial accuracy skills
• Excellent customer service experience
• Previous experience in aesthetics, medical office, or sales preferred
• Strong analytical and critical thinking abilities
• Excellent communication and phone skills
• Ability to multitask in a fast-paced environment
• Strong computer and technology skills
• Ability to work collaboratively with a team
• College degree strongly preferred
• Typing speed of 50+ WPM

Who You Are

We believe the right personality and attitude matter just as much as experience. The ideal candidate is someone who:

• Has a warm, friendly, and professional presence with patients
• Is naturally positive and brings great energy to the team
• Takes pride in accuracy and attention to detail
• Is coachable and eager to learn
• Works well in a fast-paced environment
• Communicates clearly and respectfully with both patients and coworkers
• Enjoys being part of a supportive, team-oriented culture

Our Core Values

Every team member at Steven Camp MD Plastic Surgery & Aesthetics must exemplify our core values:

• Provide the best possible experience for every patient
• Be honest and open
• Embrace continued learning and education
• Encourage autonomy and individual initiative
• Exemplify the three A’s: Affable, Able, and Available
• Be tech and marketing savvy
• Stay humble, work hard, and be kind
• Be a Happy Camper

Schedule:

Monday – Friday
8:00 AM – 5:00 PM
In-person position

We would love to find someone open to working the occasional Saturday, if needed.

To Apply

To be considered for the position, please submit your:

• Resume
• Typing speed (WPM)
• A 1- to 2-minute video telling us:
  • About your customer service experience
  • Why you are interested in aesthetics/plastic surgery
  • What makes an exceptional patient experience

Please email your resume and video to [email protected].

Pay

• $23.00 – $27.00 per hour

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor’s (Required)

Experience:

• Customer service: 2 years (Required)

Work Location:

• In person: Steven Camp MD Plastic Surgery & Aesthetics | Fort Worth, TX